LYNN M. CONTOS


San Diego, CA
Email

EDUCATION

Bachelor of Science, Business Administration/
High Technology Management - May 1998
California State University, San Marcos
GPA 4.0 - Graduated Summa Cum Laude
Dean's Honor List, Four Semesters

Associate of Science, Business Administration - June 1996
Certificate of Achievement, Business Administration - June 1996
San Diego Mesa College, San Diego, California
GPA: 4.0 - Graduated with Honors
Dean's Honor List, Five Semesters

SPECIAL SKILLS

  • Excellent written and oral communication skills.
  • Excellent leadership abilities through academic and business experience with groups, teams, and supervisory positions.
  • Excellent project manager and coordinator abilities through experience with wide array of projects.
  • Excellent abilities in areas of organization, time management, proofreading, and attention to detail.
  • Experience with Windows 98, 95, NT, and 3.1, DOS, and some basic UNIX commands.

  • Experience with Microsoft Publisher and Office including Word, Power Point, Excel, Outlook, and Access, Corel WordPerfect, Internet Explorer, Netscape Navigator and Communicator, WinZip, WS_FTP, PFS: First Publisher, File, and Write, as well as a multitude of other personal computer programs.
  • Experience with many HTML editors such as Netscape Composer, Claris Homepage, Microsoft Front Page, Macromedia Dreamweaver, and Adobe Page Mill, as well as raw coding & modification experience. 
  • Experience with graphics programs, including Adobe PhotoShop and ImageReady, as well as Eye Candy and Kai's Power Goo.
  • Familiar with many facets of web page design and development including promotion, marketing, hosting, domain names, banner exchanges, e-zine advertising, affiliate programs, opt-in marketing, and search engine registration.
HONORS
  • Graduated Summa cum Laude from CSUSM, 1998.
  • Awarded "Top 3 Outstanding Senior Experience Project" for work with Jet Propulsion Laboratory, Spring 1998, CSUSM.
  • Winner of competition for re-design of WWW site for the College of Business Administration's MBA Program at CSUSM, Fall 1997.
  • Business Statistics Teachers' Aid for Dr. Sheldon Lou and Dr. Ishpal Rekhi, CSUSM, Fall, 1997.
  • Past assignments, projects, and papers have been requested by many professors and have been placed on library reserve and/or used as in-class examples, including use in executive MBA courses.
  • Dean's Honor List, Four Semesters, California State University, San Marcos.
  • Dean's Honor List, Five Semesters, San Diego Mesa College.
  • Member, Sigma Iota Epsilon, Honor Society for Business Students.
  • Member, Phi Theta Kappa, International Honor Society.
  • Associate Member, International Webmasters Association
  • Member, The HTML Writer's Guild
ACADEMIC ACCOMPLISHMENTS
  • Graduated Summa cum Laude from CSUSM in June, 1998.
  • Awarded Top 3 Outstanding Senior Experience Project for work with Jet Propulsion Laboratory, Spring 1998, CSUSM.
  • Winner of competition for re-design of  WWW site for the College of Business Administration’s MBA Program at CSUSM, Fall 1997.
  • Flow charts, diagrams, and systems analysis projects developed in Systems Analysis & Design are distributed to students and used as in-class examples. CSUSM, Dr. David  Jankowski. Fall, 1997.
  • Comprehensive marketing analysis consisting of seven separate areas of analysis developed over the course of the semester in Services Marketing is distributed to students and used as an in-class example in both undergraduate and MBA courses. CSUSM, Dr. Tom Anderson. Spring, 1997.
  • Environmental analysis papers developed for DeBeers and Americorp Financial for Foundation of Business Environments are kept on file in school library for reference by students. CSUSM, Dr. Beverlee Anderson. Fall, 1996.
  • Research paper developed for Intermediate Composition and Critical Thinking entitled "Crimes of the Couch" explored issues in the field of psychoanalysis and is used in-class to demonstrate proper format, writing style, and transitions. Mesa Community College, Ms. Helen Cothran. Spring, 1996.
EXPERIENCE

Freelance Web Designer & Developer (1999- Current)
Infinity Web Design, San Diego, California
Launched a home-based business to help small- to mid-sized businesses establish and strengthen Internet presence at affordable rates. Specializing in site design, maintenance, graphics, marketing, promotion, and hosting solutions.

Consultant and Project Manager  (1997 - 1998)
Jet Propulsion Laboratory, Pasadena, California
Challenging and demanding Senior Experience project working on four person consulting team for NASA's lead space flight exploration facility. Project entailed thorough investigation of the existing process for moving, adding, and changing telecommunications services. This was a highly technical project requiring extensive knowledge and skills in the areas of telecommunications, networking, and business process reengineering. Project also entailed inventory management issues, and culminated in the delivery of a 176-page report consisting of approximately 30 extensively developed recommendations. Served as project manager and team leader. Our team was recognized with the “Top 3 Outstanding Senior Experience Project” award, which is the most prestigious honor awarded by CSUSM.

Web Developer  (1998)
Palomar Mountain Spring Water, Escondido, California
Demanding independent study project involving development of a WWW site for San Diego area business without prior WWW presence. Scope of work also entailed providing Internet Service Provider and virtual web hosting service recommendations, as well as HTML training for the individual assuming WWW site maintenance responsibilities. Note: Although the site has since been optimized for special effects, the content, general structure, and the organization I created, as well as many of the graphics I developed, have been retained on the new site.

Web Developer  (1997 - 1998)
California State University - San Marcos, San Marcos, California
Served on two-person team that performed a complete redesign of the WWW site for the College of Business Administration’s Master of Business Administration (MBA) Program. Project was undertaken as part of an in-class competition for which our site was selected as the winner and subsequently implemented as the official WWW site for the MBA Program. WWW site entails ten-page hierarchy and is accessible at http://www.csusm.edu/CBA/graduate_program/mba/home_page.html.

Office Manager and Bookkeeper   (1994 -1995)
Creative Corner, Del Mar, California
Handled accounts payable, accounts receivable, payroll, budgeting, inventory, vendor negotiations, payroll and sales tax filings, banking duties, and all report generation including balance sheets, profit and loss statements, and income statements.

Lead Bartender  (1991 - 1994)
Red Onion, San Diego and Orange, California
Supervised staff of 30+ bartenders for high volume nightclub.  Handled interviewing, hiring, training, scheduling, inventory control, bar re-designs, promotions, sales, and customer service.  Promoted to "lead" position within three months.  Consistently achieved high dollar sales and awards; record sales of $9,800 in one eight hour shift.

Lead Cocktail Server   (1990 - 1991)
Diego's, San Diego, California
Supervised staff of 15+ servers cocktail servers.  Responsible for interviewing, hiring, training, scheduling, sales, and customer service.  Promoted to "lead" position within two months.  Developed and implemented written order procedure to expedite service. Consistent top-seller.

Administrative Assistant  (1984-1990)
John M. Grubb Realtors, Walnut Creek, California
Assisted President and Vice President of 220+ agent operation with six branches. Interviewed, hired, trained, and supervised secretarial staff, and oversaw all correspondence, reports, minutes, newspaper and magazine advertising, press releases, meeting arrangements, ordering and contract negotiations for all suppliers, and software training for agents and staff. Consistently negotiated supplier contracts resulting in significant cost savings to the firm.  Developed 300+ page secretarial manual outlining duties, responsibilities, and procedures.  Improved efficiency of many in-house systems.

Executive Secretary  (1981-1984)
Pacific Great Western Real Estate Investors, Pleasant Hill, California
Provided secretarial services for real estate property managers with 250+ properties including accounts receivable, accounts payable, payroll, rent collection, vendor negotiations, repair coordination and dispatch, property maintenance, credit reports, renter approval, advertising, unlawful detainer and eviction lawsuit preparation and filings, bank account reconciliation, and standard secretarial duties including typing, filing, and telephones.

LETTERS OF RECOMMENDATION

ACADEMIC WWW SITES DEVELOPED
  OTHER WWW SITES DEVELOPED


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