Max & Raquel's Dream Chalet

Rental Information and Conditions

A $400 minimum down-payment is due with reservation, while the rest of the balance is due 21 days before the rental date, or 1 month prior to a holiday rental. A 6% T.O.T. tax will be added for the city of Big Bear Lake. There are no other additional fees.
A $400 (minimum) security deposit on all rentals will be put on a major credit card when checking-in and picking-up the key. This deposit is completely refundable if house is left clean and in order.  Tentative reservation will be held for 3 days until receipt of the down-payment. If no down-payment is received at that point the reservation will be cancelled. When final payment is received a map and info sheet will be e-mailed out generally one to two weeks prior to rental. If full payment is not received by the due date the owner reserves the right to consider the reservation as cancelled, and return the down-payment according to the terms outlined in the Cancellation Policy section.
 

Enjoy the house as if it were yours; that also means have respect for the furnishings and the interiors as if they were yours as well. Please avoid dragging mud inside the house. No skis and snowboards allowed inside the house - please use the garage to store them. Damages to furniture, walls, floors, appliances and all other interior items will result in a deduction from the deposit. If they exceed your deposit value you will be charged accordingly for the remainder. Accidents happen, we understand that, so if you let us know early of any damage as it occurs we should be able to tend to it earlier and possibly work out some more favorable arrangement with you.

During your stay please conserve energy by using it with common sense, for example by not leaving doors and windows open while the heater is running, turning lights off when leaving, and making sure that the deck and other unnecessary lights are not left on all night. We appreciate it, thanks! It certainly helps to keep the rent down.

Please, no candles and no smoking in the house, and avoid all other fire hazards.

Although some basic cleaning is included the following needs to be done before leaving: leave all dishes clean, empty the sink and run the dishwasher, collect all bed sheets and towels and pile them up for the maid. Another small inconvenience is that since there is no trash collection up in the mountain you need to collect all the trash and take it away at the end of your stay (directions for nearby dump-sites to be provided). Turn the heater down to 52 degrees, and generally leave things in order, or as they were before. Undone dishes or for example unusually dirty floors will result in an extra maid charge of $30 to be deducted from the deposit.

Usually check-in is at 4pm and check-out is at 11am. You are expected to leave by the set check-out time. If for any reason you need more time an extended check-out time call Max (858) 456-4572, and may incur a small fee (usually $15 to $20 per each extra hour).

Payments 

Personal checks, money orders, or cashier checks are OK. Please include your name, phone numbers, e-mail address, and dates renting the house when sending money. You could pay by credit card through PayPal but there is a 3% fee that they charge; please check with Max on that.
Payments payable and to be sent to:

Max Ashkenasi. Address will be provided by owner.

Cancellation Policy

There are no refunds for cancellations due to unfavorable weather conditions, road access, wildfires or other such causes.

For non-holiday reservations:
Cancellations made more than 3 weeks before check-in will not incur a loss of the
down-payment, except for a $50 fee. When cancellations are made between 3 weeks and 1 week prior to check-in the down-payment will be forfeited in full. Any cancellation thereafter will result in a complete loss of the rent payment. A rescheduling may result in the penalties being partially waived at the discretion of the homeowner.

For holiday reservations:
Cancellations made more than 45 days before check-in will not incur a loss of the down-payment, except for a $50 fee. When cancellations are made between 45 days and 3 weeks prior to check-in the down-payment will be forfeited in full. Any cancellation thereafter will result in a complete loss of the rent payment.




Main Page
Picture Gallery
Location and Activities
Rates
Amenities
 
Max and Raquel, the owners, Tel: (858) 456-4572,  Email - Click Here

Hit Counter    02/26/08