Repairing chipped or damaged crystal is at least a four step process. First, the area is rough ground to the depth of the damage. Second, a bevel is cut on both the inside and outside of the lip in order to restore proper shape to the rim. Finally, the last is a two step process to polish the piece to its original luster. The area that is damaged must be ground to the level of the chip or crack but the resultant change is "usually" too slight to notice as most crystal is hand blown and each piece is slightly different.
 

  Broken pieces can often be bonded back together. Depending upon the piece, there are several types of space age ultra clear polymer resins that we can use for this type of repair. For difficult situations we can use vacuum-degassing technology to pull bonding agents into otherwise inaccessible cracks. Often the resultant repair is barely detectable. The best results require complete and un-chipped pieces. Crystal can be damaged beyond repair. In most cases though, short of catastrophic destruction, some remedy can be found.

  There are certain risks involved with crystal repairs. On rare occasions, during the repair process, a piece can shatter due to hidden cracks, faults or internal stresses. Less than 2 in 1000 pieces are lost during the repair process, in our experience.